To begin instant remote access:

On your computer open the following link to download the installer:


A file called TeamViewerQS.dmg will auto download into your download folder. Double click it and when you see this box make sure to select Open With as shown then click OK:

The file will download and the installer window will appear:

Follow the instructions after double clicking the icon

Send me the Teamviewer ID and Password

I will connect to your computer and we will work together to resolve the problems.

Please consider making a donation to cover the time it takes to resolve the problem.

Click Here to donate.